September 27, 2022

What do women want when setting up a business?

Vanessa Wood
Vanessa Wood, Centre Manager at Business Central

Vanessa Wood, one of the women laying the foundations for female entrepreneurship in Darlington, discusses how we can best design workspace suitable for female business owners.

More women than ever are starting businesses in the UK. Research by The Rose Review shows over 140,000 all-female founded companies were created last year, and this figure is growing by over a third each year.

But how do we best design workspace to ensure our region continues to build on this incredible momentum? What do women want when setting up a business and what would make the decision to start-up an easier one to make?

These questions have been at the forefront of Vanessa’s mind in her role as Centre Manager for Innovation Central, Darlington’s newest business space at the town’s Central Park development.

Along with a largely female team overseeing the design, construction and delivery of the site, she has poured her hard-earned experience into creating a supportive environment that nurtures entrepreneurial ambitions and offers opportunities to all.

Ahead of its opening in October, we find out what makes Innovation Central so different from other work spaces.

Innovation Central certainly seems female-friendly from the outset. How does it make a difference to have so many women involved in a project like this?

Things have improved so much in recent years when it comes to the gender balance in business, but there are still opportunities to go much further. An important step towards encouraging others is ensuring we have plenty of females in plain sight at all levels of business and in all industries. At Innovation Central we are starting as we mean to go on – even the construction is being largely led by women. Our Design Manager, Senior Quantity Surveyor, Capital Project Manager and Site Administrator are all women and I’m managing the running of the centre on a day-to-day basis. Not so long ago, people would have expected every one of our roles to have been filled

by a man over the age of 50! It’s fantastic how much has changed and we are determined to use our experience to encourage other women to fulfil their own ambitions.

Innovation Central
L-R Kate Shaw, Joanne Wood, Barba Dixon, Clair Dolan 

How has this female perspective helped to shape what is offered at Innovation Central?

I’ve worked in buildings dedicated to supporting businesses for years and also manage the hugely popular Business Central facility on the site so I know what works and what doesn’t work. I used all of my tried and tested ideas to create a really workable space. I’ve been involved in the physical design of the new centre from the outset and my initial design has inspired the final plans. I’ve poured all of my personal experience into creating a workspace that is not only welcoming and supportive to all but makes starting a business as simple and affordable as possible.

What practical considerations have been given to making it simple to start up at Innovation Central?

Firstly, the size and layout of the workspaces. Most of the 45 Grade A offices and lab

spaces will be relatively small – ideal for those starting out as they’ll be under the threshold for business rates. And rents will be kept affordable thanks to the shared approach to staffing, systems and facilities with neighbouring Business Central – including meeting rooms, gym and micro spa. Tenants will get one bill from us that includes internet and a phone line, a staffed reception and the flexibility to fit out their own office. Lots of business centres try to flog tenants expensive furniture packages and we’re happy to help tenants to fit out their space if they’d like that but we’re just as happy for them to bring in their own stuff if they want to keep the start-up costs right down.

And what about the ethos of the facility?

I believe this is our main differentiator. Our caring and collaborative approach is what will make a massive difference to business start-ups and especially to those run by women. Becoming a tenant at Business Central or Innovation Central is like becoming part of an extended family. Our team is aged from 27 to 70 and between us we’ve probably experienced everything you can expect in personal and work life.

We can really relate to our tenants and we’re always glad to lend a hand or an ear. I’m a single mumso I know how hard that can be and we accept that people’s lives are a blend of family and business. The two can’t and shouldn’t always need to be separated. So, in the summer you’ll see more kids around our centres, tenants bring their children to events, and on occasion they’ll even bring in parents they are caring for and we’ll make them a cup of tea and pop the TV on for them. We just want people to be happy at work because if they’re happy they’ll do great things.

How will you be helping to nurture start-ups as they take their first tentative steps into business?

The centre is owned by Darlington Borough Council and they’ve appointed the North East BIC team to run it because we have 27 years’ experience of helping to grow successful businesses at sites across the region.

We’re using that knowledge to develop a full events and business support programme at Innovation Central, designed to nurture a new wave of innovative

businesses across the Tees Valley with inspiration, support and valuable connections. The events will create a ready-made network for tenants. We know how daunting and time consuming it can be to attend events for start-ups. But if you’re a tenant who can just pop downstairs to meet new potential customers, suppliers, employees and collaborators, whilst grabbing some breakfast, then that’s a totally different proposition. It leads new businesses into situations and opportunities they might not otherwise have had.

How do you feel about the future of the site?

I’m confident some amazing ideas will come out of Innovation Central that will change the world for the better. It’s going to be great to see what Darlington can do with access to a facility like this. So many brilliant people are already working away in their own silos but if we can bring those people together who knows what we can do!

To stay informed of updates on Innovation Central email enquiries@innovationcentraldarlington.co.uk 

This project is jointly funded by Darlington Borough Council, the European Regional Development Fund (ERDF), £3.55million from the Tees Valley Mayor and Combined Authority, and the Government’s Getting Building Fund.